Honors: Dean's List Fall 2024, Spring 2025

GPA: 3.75

• Lead the sales department to cultivate a profitable environment and drive revenue growth.
• Conduct sales calls to promote hotel services and secure increased room bookings.
• Manage group room blocks by negotiating contracts to secure repeat clientele and maximize revenue opportunities.
• Respond to guest reviews and resolved complaints to ensure customer satisfaction and maintain a positive brand reputation.

• Led and supervised the jewelry department to drive sales growth and enhance overall customer experience.
• Conducted weekly (Monday) inventory counts to track product sell-through and inform restocking/merchandising decisions, reducing stockouts and aligning orders with demand.
• Oversaw jewelry department layout to optimize product displays and enhance customer satisfaction.

• Led club initiatives to contribute to the community and create meaningful improvements for others.
• Oversaw and guided fundraising initiatives proposed by club members to generate support for underserved communities.

• Volunteered at kindergarten book fair events to encourage early literacy and support students in developing reading skills.
• Encouraged students to step outside their comfort zones to strengthen confidence and advance their reading levels.